submitting acceptable artwork in the correct format
– To submit artwork for a current order…
This means you have an order placed with us and you are now desiring to submit artwork to us for production. So that your artwork can easily be matched with your current order, you may respond to the order confirmation or reference the current order number in the subject line of a new email. Include art files as attachments (see below for quality requirements). In the body of the email you may include any instructions specific to color, text or formatting. If you are aware of any PMS colors/general color descriptions for your artwork that would assist us during the printing process please include that information.
1) We prefer vector art in the following formats: EPS,CDR,PDF. If you must send a raster image, please send it as a large JPEG or GIF file in high resolution (300-600 DPI).
2) Sending 2 different kinds of files is encouraged, as it allows us a better chance of successfully opening one of your files, and it allows us to compare the two for inconsistencies.
3) Following is an article that may answer some questions you might have about submitting digital artwork in an acceptable format.
– To submit artwork for a quote/inquiry…
This means you have NOT yet placed an order with us and you are desiring to submit artwork to us for quality check, quote or for some other specific reason. Include art files as attachments (see below for details). In the subject line of the email please include the reason for the inquiry. In the body of the email you may include the product code of the desired product/s, quantity, desired delivery date, and shipping zip code to help us further assist you.
Questions about proofs, how to send logos or anything else? WhatsApp us now. We are a professional metal factory with cheerful, knowledgeable people ready to chat, email or talk to you on the phone!
If you need information before you buy, you can start a Live Chat with our online sales staff. If Live Chat is not available, you will be directed to an online form to submit an inquiry by email. Once you submit an inquiry, you can track progress and submit updates in My Inquiries by email.